Services Include:

Pharmaceutical Telemarketing · Healthcare Telemarketing · Medical Call Center Services
Tele-Territory Support · Audience Generation for Medical Meetings · Market Intelligence Gathering
 New Services - eXpert Tele-Detailing (X-TD) · Urgent Message Delivery · List Cleansing

Markets Served:
Rx and OTC
Diagnostics/Laboratory
Medical Device/Surgical
Medical Communications
Medical Education Meetings
(CME and Promotional)

"A healthcare exclusive outsource partner that expands reach and capabilities through innovative tele-services, performed by the industry's most educated and professional staff".

The Schwartz Group was founded in 2002 by healthcare sales and marketing efficiency expert Robert A. Schwartz who serves as the company’s President and CEO. Mr. Schwartz has over 25 years of industry experience including pharmaceuticals, diagnostics, medical device and medical communication/education.

The Schwartz Group differentiates itself from typical call centers and telemarketing companies in two critical areas:
  • 100% Healthcare Exclusive – All telemarketing campaigns we execute target Hospitals, Physician Practices, Laboratories and Pharmacies
     
  • The Industry’s most Educated and Professional Staff – All of our agents possess a 4-year degree and outstanding communication skills

The Schwartz Group’s focus is on measurable results and is committed to 100% accountability. We produce customized reports that capture all activities generated on behalf of our clients. Data is typically gathered via MS Access and reports are generated every day of the campaign capturing cumulative and prior day activity. Inclusive weekly and campaign final results include analysis and recommendations.
The Schwartz Group was founded in 2002

There are numerous advantages of outsourcing telemarketing projects to The Schwartz Group vs. in-house initiatives including:
  • Recruitment – Recruiting individuals with minimum qualifications that include a 4-year degree, outstanding communication skills and MS Office proficiency to perform “phone work” is extremely challenging in most major markets.
     
  • Productivity – Proactive, high volume outbound tele-campaigns done in-house typically produce less than ½ the dial and deliverable volume of those outsourced to The Schwartz Group.
     
  • Drain on Internal Resources – executing telemarketing campaigns in-house requires cross department participation from several members of your management team, often at the expense of their core responsibilities.
     
  • Expertise – The Schwartz Group has been successfully executing tele-campaigns to healthcare settings for our clients since 2002 and our management team has over 50 years of combined expertise
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