About Us

Based in Amherst, New York, The Schwartz Group was founded in 2002 by noted healthcare sales and marketing efficiency expert, Robert A. Schwartz. We have since grown to become a trusted partner for growth-oriented healthcare companies interested in expanding or leveraging their marketing efforts through industry-leading telemarketing services.

A CULTURE OF PRODUCTIVITY

The key to The Schwartz Group’s success is and always will be our human capital – the highly-educated and dedicated staff that comprise our Tele-Support Representative (TSR) team. All of our TSRs possess a four-year college degree, outstanding communication skills and a proficient understanding of productivity software across numerous platforms.

We work tirelessly to cultivate a culture of productivity built upon continuous assessment and quality assurance. We never ‘offshore’ our work or permit work-from-home arrangements. All of our client data is managed and warehoused on-site using the most robust data-security systems.

Leadership

ROBERT A. SCHWARTZ PRESIDENT & CEO Before founding The Schwartz Group in 2002, Bob spent 20 years working in healthcare sales and marketing, including an 11-year stint at Becton Dickinson where he completed the company’s executive training program. His focus on a data driven and highly collaborative approach to expanding reach and efficiently growing revenues, has positioned The Schwartz Group as “go to” resource by some of the healthcare industry’s most successful brands.

Outside of work, Bob has dedicated his time and energy to support the local Buffalo community. He served as both President and Vice President on the Williamsville Central School Board and on the Erie County’s Community Coordinating Committee on Children and Families. He’s been an active volunteer in local and regional youth sports as a coach, manager, and league coordinator. Bob is a proud lifelong member of “The Bills Mafia”, possessing season tickets to the Buffalo Bills since 1988.
rschwartz@theschwartzgroup.com

IRA J. WOOD VICE PRESIDENT With over 20 years of experience in healthcare marketing, Ira has had the privilege of managing the most dynamic and rewarding campaigns in the history of our company. Having started on the phones and working his way up through quality assurance and training into the position of Vice President, Ira has a unique perspective on how to achieve what our customer wants. Partnering his blue collar work ethic with TSG’s data driven approach, he has been able to innovate and expand our service offerings and expertise to include Orphan Drug Marketing, Clinical Trial Recruitment and Talent Acquisition. There is no better feeling than knowing what we accomplish every day at TSG ultimately means there are patients who are living better lives. iwood@theschwartzgroup.com

HEATHER OSINSKI MARKETING MANAGER As a marketing manager, Heather supports the successful execution of client campaigns by providing employee training and supervision, data-driven results tracking and reporting, and conducting quality assurance. Heather started on the phones as a marketing associate in 2014, and has since worked her way up through the company to management. She oversees the majority of audience generation and market share growth campaigns, and is also involved with the onboarding of new associates.
Heather holds a BA in English and an MA in Political Science from the University of Buffalo. When she is not at work, Heather is an avid gardener, houseplant enthusiast, and enjoys spending time with her old blind Chihuahua and her husband.
hosinski@theschwartzgroup.com

KEVIN MOORE MARKETING MANAGER Kevin comes to the Schwartz Group from Daytona Beach, FL. He graduated from Hilbert College in 2015 with a Bachelor’s Degree in Marketing and in 2017 with a second Bachelor’s Degree in Sports Industry Management. Kevin started at TSG in 2017 on the phones and has since worked up to Management. He now oversees the Orphan Drug campaigns and their continued success. His mindset of making a real-world difference in the lives of patients with these rare diseases is a pillar to the successes of our Orphan Drug campaigns.
Outside of work Kevin enjoys playing in the Buffalo Muny AAA Baseball League. Throughout his baseball career at Hilbert College Kevin helped baseball clinics that supported the Juvenile Diabetes Research Foundation. Revealing that even before joining The Schwartz Group, helping quality of patient care has always been a priority!
kmoore@theschwartzgroup.com